Notice Regarding Unauthorized Access to Web Creation Service "Studio"

Notice Regarding Unauthorized Access to Web Creation Service "Studio"

October 20, 2026

enechain Corporation and its group companies (hereinafter referred to as "enechain Group") have been notified by Studio Inc., the provider of the external web creation service "Studio" used to build our websites, that unauthorized access occurred within their system, and that information submitted via inquiry forms on some of our corporate websites and service introduction pages may have been leaked externally.

 

This incident is limited to information submitted through the aforementioned inquiry forms. Transaction information, registration data, and other information managed within our group's individual products and services are not affected.

 

We are contacting affected individuals sequentially. We sincerely apologize for any concern and inconvenience this may cause.

 

Potential Scope of Leaked Information

The following information submitted through inquiry forms on websites operated by enechain Group:

  • Name

  • Company Name

  • Department / Title

  • Email Address

  • Phone Number

  • Inquiry Details

  

Number of Affected Records: 3,479 cases

 

Event Details

According to the announcement by Studio Inc., unauthorized access was confirmed between September 30, 2026, and October 1, 2026. Fixes for the vulnerability causing the incident were completed by October 14, 2026. At present, no actual acquisition of data by third parties has been confirmed, and Studio Inc. is currently investigating whether any secondary damage has occurred. For further details, please refer to Studio Inc.'s notice regarding this incident.

 

Impact on Our Services

The products provided by enechain Group (including trading and settlement systems) do not utilize Studio; therefore, there is no impact on our services or products.

 

Our Response

Based on the information disclosed by Studio Inc., we have taken necessary measures, including conducting relevant investigations and switching our inquiry form service. We are currently proceeding with notifications to those affected. Furthermore, we will review our handling of personal information processed through external services to prevent recurrence.

 

Request to Our Customers and Partners

Please be vigilant against suspicious emails or phone calls impersonating enechain Group or Studio Inc. that attempt to take advantage of this incident. We will monitor follow-up reports and responses from Studio Inc., and provide further updates as necessary.

 

Contact for Inquiries Regarding This Matter

Please contact us via the enechain Corporation Inquiry Form. We have already migrated to a secure form service. Inquiries are accepted 24 hours a day and will be responded to sequentially. Please note that responses may take longer if we receive a high volume of inquiries. Thank you for your understanding.

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